Proper training in the use of the EDI and the EDI solutions you utilize is very important to insure that your EDI implementation and the associated business processes operate smoothly. DataTrans offers appropriate, affordable and convenient training options based on the DataTrans EDI solutions you choose.
DataTrans WebEDI’s very intuitive interface really minimizes the need for training. No formal EDI experience is necessary. However, there are some features that users may need some instruction on and questions may arise related to EDI document processing. Therefore, DataTrans provides a free weekly web-based training session which is an interactive review of the features WebEDI with one of our experienced EDI Analyst. In addition, DataTrans provides an on-line tutorial that WebEDI customers can view at any time.
With DataTrans Hosted EDI, DataTrans acts as your EDI department. So there really isn’t much to learn. We handle all of the technical aspects of EDI on your behalf. You will have access to web-based reporting tools giving you visibility to your EDI messages. The use of this reporting will be covered by the EDI analyst during the EDI implementation process.